Maintenance and Repair

Aligned with FSSC 22000 Requirements

Requirement Overview

FSSC 22000 requires that buildings, processing equipment, and supporting facilities be maintained in a condition that supports food safety, minimizes contamination risks, and ensures reliable operation. Maintenance systems must be both proactive and responsive, with activities controlled, documented, and verified for effectiveness.

The goal is to prevent breakdown-related contamination, protect product integrity, and maintain the hygienic condition of the site and equipment throughout their lifecycle.

Aligned with BRCGS for Storage & Distribution Issue 4 – Clause 4.3.1 & 4.3.3

Requirement Overview

BRCGS for Storage & Distribution requires that products moved via cross-docking are traceable and controlled at all times, even when they are not held in storage for extended periods.

Clause 4.3.1: “The company shall ensure that traceability is maintained at all stages, including during cross-docking operations.”
Clause 4.3.3: “Procedures shall be in place to ensure that all products handled, including those not stored on-site, remain under control and are not subject to contamination or substitution.”

Cross-docking operations must not compromise product traceability, safety, or integrity. Even with minimal handling and temporary presence, each product must be accurately identified, documented, and protected.

Key Compliance Objectives

  • Maintain structurally sound and hygienically designed facilities and equipment

    Prevent food safety hazards caused by damage or deterioration

    Ensure maintenance is documented, validated, and authorized

    Meet regulatory and certification requirements for food safety assurance

Step-by-Step Compliance Implementation

1. Develop a Planned Maintenance Program

  • Program Components Include:

    • Scheduled servicing of equipment, utilities, and building fabric

      Risk-based prioritization of critical control points and high-risk areas

      Clear responsibilities, SOPs, and resource allocation

    Evidence to Maintain:

    • Preventive maintenance calendar or Gantt chart

      Maintenance logs by equipment and facility section

      Work instructions and technician work orders

2. Control Reactive (Unscheduled) Maintenance

  • Control Measures Include:

    • Authorization protocols before emergency repairs begin

      Isolation of food products, packaging, and production lines

      Mandatory cleaning and validation before resumption

    Evidence to Maintain:

    • Reactive maintenance log with incident notes

      Post-maintenance inspection and sign-off forms

      Records of sanitation and cleaning validation

3. Manage Building Fabric and Utility Systems

  • Requirements Include:

    • Routine inspection of walls, floors, ceilings, doors, and drains

      Prompt resolution of structural defects or degradation

      Maintenance of utilities including water, ventilation, compressed air, and lighting

    Evidence to Maintain:

    • Structural and utilities inspection checklists

      Photos of identified issues and post-repair status

      Contractor documentation (if outsourced)

4. Monitor and Verify Maintenance Activities

  • Verification Steps:

    • Conduct post-maintenance inspections and close-out reviews

      Include maintenance in internal audit scope

      Analyze trends in breakdowns or repeated issues

    Evidence to Maintain:

    • Maintenance performance reviews or KPIs

      Internal audit findings and corrective action reports

      Downtime and failure trend analysis

Common Audit Findings & Recommended Fixes

Audit Finding Recommended Action
No documented maintenance schedule Create a preventive maintenance program with detailed tracking
Repairs near exposed products Implement area isolation and protective barriers during maintenance
Missing cleaning records post-repair Document sanitation and revalidation of affected areas
Poor structural upkeep Schedule periodic fabric inspections and execute timely repairs

Auditor Verification Checklist

During an FSSC 22000 audit, you should be ready to present:

  • Preventive and reactive maintenance records

    SOPs and forms used during maintenance activities

    Inspection and maintenance reports for structural areas

    Post-maintenance cleaning, validation, and sign-off documentation

    Management review and oversight logs

Implementation Roadmap

Build the Program

  • Develop SOPs and a detailed maintenance schedule

    Assign responsibilities and train technicians on hygiene expectations

Control Work Activities

  • Isolate repair areas and protect exposed materials

    Sanitize and inspect before restarting equipment

Monitor Effectiveness

  • Conduct regular audits of the maintenance program

    Monitor equipment downtime, maintenance frequency, and repair quality

Improve Continuously

  • Analyze maintenance failures and refine schedules

    Plan facility upgrades and invest in long-term infrastructure improvements

Why This Matters?

  • Ensures operational continuity and reduces unplanned downtime

    Minimizes contamination risks from equipment and facility degradation

    Demonstrates strong infrastructure control in audits and reviews

    Builds trust with regulators, customers, and certification bodies

Support Tools Available

Food Safety Systems provides:

  • Preventive and reactive maintenance tracking templates

    Facility and utility inspection checklists

    Maintenance SOPs and validation forms

    Training tools for maintenance hygiene and contamination control