Documentation & Record-Keeping

Aligned with HACCP Principles – Codex Alimentarius Step 12

Requirement Overview

A HACCP system is only as strong as the records that prove it works. Effective documentation and record-keeping provide the backbone of food safety compliance, enabling organizations to demonstrate that hazards are consistently identified, controlled, monitored, and verified.

    • Documentation defines what should be done (plans, SOPs, policies).

    • Records show what was done (logs, checklists, verification evidence).

Regulatory and certification schemes (e.g., Codex, FDA, USDA, GFSI standards such as BRCGS and SQF) all require accurate, complete, and controlled documentation. Records must be retained for the period mandated by law, customer contracts, or certification requirements.

Aligned with BRCGS for Storage & Distribution Issue 4 – Clause 4.3.1 & 4.3.3

Requirement Overview

BRCGS for Storage & Distribution requires that products moved via cross-docking are traceable and controlled at all times, even when they are not held in storage for extended periods.

Clause 4.3.1: “The company shall ensure that traceability is maintained at all stages, including during cross-docking operations.”
Clause 4.3.3: “Procedures shall be in place to ensure that all products handled, including those not stored on-site, remain under control and are not subject to contamination or substitution.”

Cross-docking operations must not compromise product traceability, safety, or integrity. Even with minimal handling and temporary presence, each product must be accurately identified, documented, and protected.

Key Compliance Objectives

  • Maintain an up-to-date, controlled HACCP plan and supporting documents

    Capture and store all monitoring, corrective, and verification records

    Ensure records are legible, signed, and securely stored for traceability

    Enable audit readiness and support continuous improvement

Step-by-Step Compliance Implementation

1. Establish a Documentation System

  • Documents to Maintain

    • HACCP Plan (hazard analysis, flow diagram, CCPs, critical limits)

      SOPs and GMPs

      Corrective action and deviation procedures

      Training programs, verification protocols, and audit checklists

    Evidence to Maintain:

    • Master list of controlled documents

      Version-controlled HACCP plan with approval signatures

      Document revision history logs

2. Implement Record-Keeping Procedures

  • Records to Capture

    • CCP monitoring logs (temperatures, pH, metal detection, etc.)

      Corrective action and deviation reports

      Sanitation and preventive maintenance logs

      Calibration, validation, and verification records

      Internal audits and management review minutes

    Evidence to Maintain:

    • Completed and signed monitoring forms

      Corrective action documentation with root cause notes

      Verification logs with reviewer initials and dates

3. Control and Retain Records

  • Best Practices

    • Use standardized forms with clear instructions

      Require signatures/initials of responsible staff

      Ensure legibility and accuracy standards are met

      Secure storage (locked filing cabinets or password-protected digital archives)

      Apply documented retention and backup protocols

    Evidence to Maintain:

    • Document control SOP

      Archive system map (digital or physical)

      Record retention schedule

4. Review and Verify Records

  • Verification Activities

    • Daily/weekly record reviews by supervisors

      Internal audits for completeness and accuracy

      Spot-checks of critical monitoring logs

      Trending analysis to identify recurring issues

    Evidence to Maintain:

    • Supervisor sign-offs on logs

      Internal audit reports and CAPA logs

      Verification checklists and escalation notes

Common Audit Findings & Recommended Fixes

Audit Finding Recommended Action
Missing or incomplete records Train staff and apply daily supervisor verification
Poor document control Create a master list and version history log
Inconsistent record formats Standardize templates and instructions
No evidence of record review Add verification/sign-off requirements to logs

Auditor Verification Checklist

Auditors typically request:

  • Current HACCP plan with revision history

    Controlled SOPs and log templates

    Completed monitoring and verification records

    Records of corrective actions, reviews, and CAPAs

    Document retention and access protocols

Implementation Roadmap

Build Your System

  • Define document types, formats, and retention timelines

    Assign responsibility for document control and record review

Train & Implement

  • Train staff on correct record completion and storage

    Provide visual guides or signage in operational areas

Monitor & Verify

  • Perform supervisor reviews and internal audits

    Conduct data trending for recurring issues

Improve Continuously

  • Update SOPs and logs based on audit findings

    Archive old versions but keep them traceable

Why This Matters?

  • Provides proof of regulatory and certification compliance

    Ensures traceability and effective root cause analysis

    Reduces liability and strengthens accountability

    Builds auditor confidence and operational reliability

Support Tools Available

Food Safety Systems provides:

  • Document control templates and master lists

    Record-keeping SOPs and standardized logbooks

    Verification and audit-readiness checklists

    Digital record-keeping solutions and training guides